ondecor.com

I ordered 5 samples and only received 2, then tried to reach out to customer service and never got a response

bad quality. Looks nothing like the picture

We Loved the products and amazing delivery of samples. When we wanted to move forward with order, we tried calling - phone dropped our call after 4 rings, numerous times. Tried using live chat - live chat forward us to send message via email. I send email on platform provided and never heard back. It’s amazing how you can be so successful yet you make it so hard to ask questions before placing order. We ended up using another. Sorry

I have called 4 times now and never get to a person. It always disconnects.

Order form needed separate entry for name of guest and dob for each attendee. Form instructions were too vague.