Norwall.com

Send me a generator that won’t start. Been waiting almost three weeks for someone to fix the generator, showed up today found problem but didn’t bring a part to fix the generator. Had this same problem before. He said maybe someone might get here in a couple of weeks. We been Thur 2 power outages, one for 5 days. I thought I was buying a new generator that would take care of power outages. Very disappointed in service!

My discussions with your reps was totally unsatisfactory. One person "Todd" was actually rude. I was trying to get information about several items that we paid for and have yet to receive ( 4 months now !) I did not receive any information that was helpful and felt the reps TODD especially was not at all helpful. I still have no answer to my inquiry so nothing was accomplished except aggravation ! Frankly I don't know if I want to try to call again ! But I want to find out where our items are. Poor business procedure !

I tried buying a battery for my solar system and the website did not allow me to take advantage of the discounts being offered on the same site. I even tried calling and talking to a rep but she wasn't any help either.

Web site said that generator was in stock - so I ordered it then I get a confirmation of my order, with backorder notification. I called and they lied - Said the web site never showed it in stock. I returned to the web after the call and it showed it in stock.

Was told free shipping. After placing order you added shipping.