Essentia Organic Mattresses

I gave this mattress a few months to get used to but never could. If you so much as roll on your side, you’ll wake up pretty quick. I ended up putting a topper on it because the return fee is a decent enough percentage of the total cost that I had already sunk.

First off, they charge a 9-20% return fee depending on the mattress. Second, it took nearly 4 months to receive my refund. And then they threw in a b. s. $540 charge from a “gift” item that was part of my original purchase. Pettiness, not a fan. Do better.

I previously submitted a review but it was never posted in the website, and no one ever reached out. :(

I’m sure it’s a good pillow for some but it’s not right for me. It’s too flat and all the filling pushes out to the sides so I’m constantly having to puff it back up. I’m a back and side sleeper and I’ve been trying to use it since I purchased it but it’s starting to cause me to have a stiff neck, which is not something i suffer from. I really want to like it but unfortunately it will be going in the guest bedroom. I contacted the company to see if there was any extra filling I could get; it’s not possible.

I would never buy from here again