Modani Furniture

For right now I would call it well below average. For furniture of this price damage and not working furniture should not happen. Additionally the " offer " from your customer service is unacceptable. I payed a high amount and custo. er service thinks 100 dollar would fox it. Please deliver the furniture I ordered in a 100% working and undamged condition.

Still waiting on my bed that was delivered broken, still waiting waiting to exchange the dresser and the night stand as they were also damaged. I’m going to give this 1 more chance before return.

poor customer service and inaccurate delivery times. i had to loop in the ceo to get help on my order cause Christina took 9 weeks to reply. . no joke. . and they didnt even give me any credits.

Chair wobbles . Modani refused to fix. Bad PR+

I ordered furniture in April and received it in July. I had to jump through countless hoops with customer service to get information regarding delays for my order. I had to proactively reach out to the physical stores and online customer service to nudge for updates and get clarification on my order’s status. I was told my order was “backordered” when reaching out about a delay, but there was no mention of a backorder or unavailability of my items when my money was taken during purchasing. For the inconveniences I requested complimentary express delivery because I had been waiting on that furniture for months to host my housewarming. This experience not only impacted my personal plans but also my trust in purchasing with this company. A lot of money was spent, and the service did not feel worth it. I went through a lot of frustration with this order.