Great Customer Service!
Deciding on a mattress to purchase was a big deal. Price point was important, but I really wanted it to be eco-friendly and from a company that seemed to truly care. So I went with Happsy and I'm glad I did! There was some trouble with the timeliness of the deliver (no fault of Happsy) and instead of simply blaming the shipper, Dale in Customer Service went above and beyond to make me feel understood and appreciated. When I had another concern, again, Dale responded quickly, with professional kindness and thoughtfulness which is very much appreciated! As far as the mattress itself, I am enjoying sound sleep knowing the materials I'm sleeping on are safe. I chose the mattress without the topper. It is quite firm and I may have needed the topper but I am adjusting. I also want to mention the organic cotton sheets -- Wow! Soft, comfortable, and, of course, safe. I am very satisfied with my mattress, sheets, and experience with Happsy!