Magento Happsy

Only had a couple weeks but very happy so far. Super comfortable and have been sleeping great. Definitely put the mattress on the bed before you open it! We upwrapped it on our living room floor and getting to our bedroom was very difficult! The middle bulges out and it’s way heavier than any other mattress we’ve had. Definitely should have watched the set up video before unwrapping lol. So happy to be sleeping on an organic mattress though!

I have the mattress topper and the mattress. I like it better with the topper as it makes the bed less firm, but if you like firm then you might not need the topper. I was struggling with hip pain when I sleep and I'm only in my 30's. We decided to upgrade our "regular" queen sized mattress to a more comfy mattress in the king-size. We did get another online brand mattress but shortly after I began researching how toxic memory foam is, plus the off gassing was unbearable with my allergies. I couldn't bring myself to sleep on that other new online, "sent in the box" mattress we had just bought from another brand, and so we returned it immediately. I stumbled upon Happsy and was literally so HAPPY and the customer service from Dale was OUTSTANDING!!!

Their customer service is fantastic. I thought I was ordereing a mattress pad and when that’s not what I received they offered a refund immediately.

I have nothing but the upmost respect for this company! FedEx delivered my package for the incorrect home and I had submitted a claim and waited days to hear nothing. During that time I reached out to Happsy and their customer service rep Angela was an absolute angel and RESENT my original order while I was waiting to hear back about my claim—no questions asked. This was our third bed from Happsy, and they definitely reminded us why we keep coming back—THEY MAKE AMAZING BEDS WITH AMAZING PEOPLE WHO WORK THERE!

So I actually have not taken the mattress out of the wrap yet. I’m waiting to purchase a bed but I’m having a hard time finding one that has slats 4” or less. I wanted to comment on the customer service I received. I was actually in a chat with someone that didn’t know the answers to my questions so she provided me a phone number and told me to contact her boss whose name was Darell (I think- sorry I meant to write this review right after the call but I didn’t and now some time has passed but I’m pretty sure that was his name). Anyways, he was the most helpful person ever! Super friendly informative and helped me with all my questions. He was definitely the deciding factor on making the purchase with Happsy. It’s not often you get to speak directly with someone anymore and I feel they went obo e and beyond to help me. Can’t wait to open it up and have my daughter try it out!