The products are nice but
The products are nice but the customer service experience is not at the same level. Rachele was not very responsive and I needed to probe her a few times while my package was lost and never delivederd. It has been a month and at the end of the exchange, I am not satisfied with the terms they gave me.
I won't recommend interacting with her if you have any problems. She takes things personally and become pretty disagreeable. Overall, it is not worth it to have to deal with them.