Level Sleep

The bed is not meeting our exceptions. We would like to return it please

This type of mattress is NOT for me! I’ve tried to like it but I don’t like foam mattresses-I prefer innerspringa

Too squishy, not firm enough for ease of movement for a Parkinson’s patient. False advertising. I will need to find another mattress.

I have had this bed for almost a month and every night wake to extreme back ache. In asking for help or suggestions, the answer is always, give it more time. Last rep told me they have a “free” item that could help, but is out of stock for a few days. Instead of putting me on list to get after back in stock, I need to contact them again when it is. Not a happy camper so far.

I expected discomfort during the adjustment period. My husband and I both suffer from back problems, and I have additional shoulder/neck issues, but the discomfort endured after only 2-3 nights was excessive. Both of us were sleep deprived and could hardly move. I called Level sleep to initiate return and THAT was when I learned that Level has a 30-night minimum requirement which was undisclosed on their website at the time. My family doesn't have the cost of a supposedly decent queen-sized mattress just lying around; I did quite a bit of comparison before settling for trying Level Sleep so I was incredibly infuriated to learn about their mandatory adjustment period. My recommendation for potential consumers is to hold onto your old mattress for the entire 365 night "trial". If they're willing to omit the mandatory adjustment period it makes me entirely distrustful of their so called risk free trial.