Love it now
The process for ordering my mattress was very straightforward, as was delivery. Unpacking the mattress from the pretty compact box and letting it take shape was also easy. As others have commented, there was a slight smell, but it went within a couple of days.
I have to say that, after my first night's sleep, I woke up with lower backache and thought I'd made a mistake in buying a mattress I hadn't tried out. However, bearing in mind the 100 day guarantee, I persisted and my body very quickly adjusted. I now find I wake with no aches and pains, and invariably sleep right through the night - not a given on my old mattress!
I was also surprised at how it felt to lie on the mattress - it was strange at first, and felt very soft, almost like being pulled down into quicksand, but I got used to it and now love it.
So, my Leesa mattress definitely deserves 5 stars, though I wouldn't have given it that if I'd reviewed it immediately. It's worth potential purchasers bearing in mind that it can take a little while to get used to a new kind of mattress which does feel different to traditional mattresses.
I now love my Leesa!