JONATHAN Y

The lamp is actually pretty nice but the customer service is awful. I placed my order then literally 5 minutes later noticed the same item sold on amazon from the Jonathan Y official store way cheaper. I immediately attempted to cancel my order or ask for a partial refund but they refused and made me wait for it to be delivered and returned losing $10 for each item I purchased. Plus if you order from amazon you get to deal with their much more consumer friendly service than Jonathan Y

I received delivery of this rug two days ago and it is already showing signs of heavy use. I’m using this under my dining room table and every time we move a chair across the rug, fibers get pulled and it looks like I’ve had this rug for 10+ years. In addition, the dye is uneven, even for a natural fiber. As much as I would like to return it, I’m having people come over for Thanksgiving and already threw the old rug out. I’m not sure that I will purchase from this company again.

I never received the turquoise rug . Instead I was sent a navy rug with white diamonds.

never received the item.