Jillzarin

Rug is not as I expected from the pictures. Asked if I could return it. They replied in a few days and said yes but it was a cost. I asked how much? About a week later I got a response and was told the return was $15 and already processing. I should get a label. Never heard another world. Luckily never saw the charge either so I guess I’m just stuck with an ugly rug

I ordered a product and it's been well over 2 weeks. I've emailed and attempted to contact support for help and nobody has gotten back to me. At this point, I am just trying to figure out how to cancel my order so I can get a refund.

The product is fine (although two weeks later it still is curling on the ends). I tried reaching out to you multiple times while waiting for the product to arrive with no response from you. The fact you have no telephone number is frustrating. Without a telephone number you seem like a scam to me. For that reason alone i will never order from you again.

Very disappointed. The rug came folded. Creases don’t come out. Rug is cut slanted by 2”!!!!! Waste of money.

I am not impressed. The quality of the rug I purchased was below par and the customer service experience was disappointing.