Product quality was good but customer service was disappointing.
Product quality was good but customer service was disappointing.
I liked the couch we ordered. It’s comfortable and looks great. However, the setup was frustrating because the instructions were unclear. On top of that, we were mistakenly sent two couches instead of one. Unfortunately, customer support was unresponsive and offered no help with returning the extra item. The lack of support made the overall experience far more stressful than it should have been.