jasonl.com.au

This is in relation to delivery. Eta was the 07/08/26, goods were ready for collection since 06/08/26 but only got delivered on the 13/08/26. It had been sitting at the warehouse waiting collection for delivery for a week.

Delivery was delayed and took time to track down. The packaging was ripped and looked knocked around. However the product is good

The products showing as available in the site are not actually in stock. I had to change my options 3 times due to unavailability. I have made an order for home office desk, received mails on its dispatch but no further delivery information. After waiting for one week, it was informed that my order is not able to track or is lost. Even for making a replacement order, required product was not in stock. So I canceled my order and waiting for the refund.

Took 4 attempts and 6 days after the promised delivery date to recieve a desk and filing drawers. Then found the drawers were severely damaged. To their credit the Jason L customer service team were helpful, responsive and refunded for the drawers. Sadly this company is being let down by their delivery contractor. Would not deal with them again.

The wholes for the screws did not line up with the chair legs. One of the chair legs is unfortunately bent and thus not sitting even on the ground.