jasonl.com.au

I would rather pick up in store and have jason.l pay the freight

The products showing as available in the site are not actually in stock. I had to change my options 3 times due to unavailability. I have made an order for home office desk, received mails on its dispatch but no further delivery information. After waiting for one week, it was informed that my order is not able to track or is lost. Even for making a replacement order, required product was not in stock. So I canceled my order and waiting for the refund.

Took 4 attempts and 6 days after the promised delivery date to recieve a desk and filing drawers. Then found the drawers were severely damaged. To their credit the Jason L customer service team were helpful, responsive and refunded for the drawers. Sadly this company is being let down by their delivery contractor. Would not deal with them again.

The wholes for the screws did not line up with the chair legs. One of the chair legs is unfortunately bent and thus not sitting even on the ground.

Lack of communication from when the product was purchased and paid for until delivery. Delivery turned up 2 days early and l was away. No communication of when it would turn up next. 2 days later l received a phone call 7. 30am saying im 30 minutes away.