Effective massage
I am definitely happy with the actual massage mechanism on this unit, and it's ability to perform various massage techniques. That being said, I do wish that when it 'parked', it wouldn't protrude out of the back, and therefore into mine. In other words, it's not comfortable to just sit in as a regular chair, because of getting poked in the back. My biggest complaint though, is that because the material is so slick I can't stay seated in it properly. I find myself constantly pushing myself back upright, which works against trying to stay relaxed while in it... I am also still considering buying some furniture risers, as it is really low (and I'm not tall) but this is not factoring into the loss of a star as I knew about this when I bought it.