Human Touch

The chair is great. I had one before and needed a new one. However, there was no communication from the company at any time from ordering through the long wait for delivery which is why there is a 1 star reduction. The heat and lumbar support while in ZG is great. I cannot sit very long in a normal chair, I use my sitting time up by driving, and I can only stand for about 1 hour at a stretch. So, ZG is the only relaxation that I get.

Good.

Good massage chair

Love the chair. Would have given it 5 stars if I had been able to adjust the intensity of the massage. The calf squeeze is not bearable. I always take my legs out

It's great to have a few extra inches for my feet to rest on. And it's nice that it's tucked away under the chair when not in use. However, since you have to recline the chair a bit before it can be extended or stowed, it's a little difficult to lean forward to get the handle. If there's a way to re-design the handle for easier access that would be helpful. Also, due to the weight of the extension mechanism, it takes a bit more effort to recline the chair. Maybe some kind of counter-balance could be added behind the headrest to restore the zero gravity feature. I really appreciate the fact that it is stowed completely out of the way when not in use.