Customer Service Above and Beyond
I originally ordered a new pump from Hot Tub Outpost but then realized that I didn't need a new pump but rather a new control panel for my Hot Tub. So I canceled the pump about an hour after I had placed the order and then placed a second order for the control panel. I dreaded the headache and confusion that I had probably caused for them! But within just two hours (on a Sunday morning) they had responded that they'd get the pump order canceled and the panel shipped on Monday morning! True to their word, it was a smooth transaction. I will definitely be ordering from them again should the need arise!