hdbuttercup.com

Great store and employees, but nearly impossible to reach anyone.

Beautiful table. Heavy, solid, quality. Came with a scratch on the corner and customer service was not helpful/accommodating at all. Said they could send me a new one but backordered so would take months to get. Not willing to discount the item (which would be less for the company than shipping out a new, extremely heavy item)

Great product (bar stools) but customer service staff was helpful but rude.

One of the boxes was prettier thrashed. It was really very heavy. I would have preferred several boxes. The driver had to bring them in on a large dolly. The items are beautiful.

Delivery was good and quick, though we only received a call from the driver 30 minutes before he arrived with no other notifications. Luckily we were ready to receive the sofa.