made-by-haven.myshopify.com

We were in search of an outdoor sectional for our freshly built deck. The short side of the corner was about 94 inches and everything we were finding was too long. Luckily I found Neighbor with their modular couch. We were able to build and order something that fit out corner perfectly. We are super pleased with the color of all the materials, everything looks just like the photos online. And from what I can tell, the quality of the fabric and wood seems really good and durable. Assembly by myself was somewhat easy and I was able to get the job done in a couple hours. With that said, we did receive a corner piece where the holes weren't aligned correctly and we were also missing 2 screws. BUT we reached out to customer service and Allie replied literally within minutes. She sent us a new piece and the missing screws immediately without any questions. Even average customer service can make a huge improvement to the process. So seeing how dedicated they were to ensuring their customers are happy was super impressive and made me feel good about our purchase. While the quality control could be a tiny bit better, the customer service was perfect and made up for any of the minor negatives we experienced. Thanks Allie!

This cover is great. It's very thick, durable and it covers our sectional perfectly. It's crucial that the height is correct to ensure that the legs of the furniture don't get weathered, and this one is spot on. I was worried about the ease of putting this over our couch as it's a long sectional in a corner with no back access to the couch. But I've had no issue putting it on by myself after those long nights of entertaining :)

great product! easy to assemble and looks great

I got prompt replies to my emails.

I’m very happy with the chair. It is spacious and comfortable and feels well made. Assembly was straight forward and was able to do it by myself in less than 30 min. Was holding my breath to see if the quality / comfort would live up to the price, and I am pleasantly surprised!