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We were promptly emailed as soon as our replacement cushions once again were in stock. The trucking company called us to set up an appointment for delivery at our convenience, and delivered as promised, and in perfect condition. We ordered the Hanover 6 pc patio set 3 years ago and absolutely love it!!

Had a question for the chat and it worked out rather well. The patio chairs seems to be fairly well packaged but was a bit worried when I saw the center of it was concaved and had a footprint on it but fortunately nothing was broken.Not too keen about the $50 shipping but at least they'll return it to you if the item is defective. Fortunately my item was not defective. Still for 500 bucks you would figure that shipping would be included.

As stated, we are overall pleased with the product and the shipping. Hopefully we can get the broken chair issue resolved in a timely manner.

We had timely delivery and the furniture we ordered was good quality! Assembly was mostly easy, but some bolts were harder to put in then others. Overall we were very pleased.

Thumbs up.