Fake customer services
After months of researching looking for an option that would fit our families needs we settled in Glacier mostly because of their positive customer reviews. After corresponding with their online help system, I was ensured that the adjustable base would work with our bed frame and that everything was risk free. Upon delivery, I noticed the base did not look like it could be used with a platform bed. The online assistant apologized for the mistake and then notified me that sales on the adjustable base are final. So the $750 for an adjustable base is wasted as the brand new base sits in its original box on the floor of my house with only an apology for being unclear from the ai costumer service representative.