France & Son

I am absolutely thrilled with the purchase from start to finish! I was initially hesitant about making a large furniture purchase online, but I'm so glad I decided to call the local store first. The representative, Camille, was incredibly professional, genuinely helpful, and a total pleasure to speak with. She patiently answered all my questions regarding material options, lead times, and shipping logistics. She skillfully assisted me in navigating my purchase options and made the entire process feel effortless and easy, turning what could have been a stressful decision into a genuinely exciting one. This level of personalized support and dedication to customer comfort really set this experience apart and absolutely deserves the highest rating possible.

The quality of the construction on this piece is outstanding. It feels incredibly solid and robust when you handle it or move it. This is definitely a piece that was intentionally designed and built to last for generations, not just a few years.

I had a very fun and productive time speaking with Elizabeth about my various design options. She was highly knowledgeable about the entire catalog, and her guidance was invaluable in helping me select the absolute perfect piece for my living room aesthetic. This personal, expert, and friendly touch truly made the shopping process enjoyable and deeply satisfying.

The customer service representatives they employ are phenomenal. They had the greatest customer service attitude and were so quick, efficient, and proactive in handling all my requests and questions.

The product arrived safely, meticulously well-packaged, and I felt the price was fair and competitive when compared to similar high-end items I looked at from other retailers