Excellent!
I do not remember the name of the gentleman who called to confirm my order, unfortunately, but he was wonderful to speak with. He was full of information and was quite concerned about my satisfaction with my bed, for which I had just ordered new layers. I very much appreciated the fact that my happiness was a factor and of importance to him. I have certainly enjoyed my FloBed and am now pleased to enjoy the company's customer service as well. Thank you so much!