Still waiting
Ordered my shutters in mid-August and I am still waiting for delivery, though I was charged the day they were ordered. I can understand charging a deposit on custom goods, but the full fare? I also understand production delays happen, though the rep was surprised my order had not been shipped, which tells me their order tracking is sub-par. What I really don't get is why this survey is the first correspondence I received from Exterior Solutions since I placed my order 5 weeks ago. At the moment, I'm not feeling the love.