ernestarugs.com

Though we looked first at the online store after getting an ad on instagram, there is a store location in our neighborhood which is where we purchased our rug. Our experience in the store was great and it didn't take us long to make a choice as we found exactly what we were looking for with Indie's help. Delivery was speedy and the day of I was contacted and knew when to expect the guys who were right on time- early actually, they texted ahead to see if it was okay to be early-very good service. If a white glove service was available to have professionals put it down I think we would partake. It's a lot of work getting it unpacked and on the floor, we accomplished it but it was hard work with a 9x12 rug. The rug is beautifully made and of high quality. , we love it. It looks great it our room and we are super happy with it.

The rugs are quality. I ordered two different sets of samples, a very easy process, and made a decision. The rug is perfect. It’s just the size my space required and came in a reasonable amount of time. I had ordered another rug from a well known store and would have to wait months. I canceled my order with them after I saw how much less the rug with Ernesta was going to cost and how much sooner I could get it. This is the second time I have made a purchase with them. I will order more when I get to my cottage this summer. I especially like the add on no slip backing.

We needed a custom sized rug for our unique NYC space. Ernesta was speedy and easy to work with.

From start to finish our experience with Ernesta was fantastic. From ordering the samples to delivery of our two rugs, everything was seamless. Our rugs are beautiful and we are super happy!

Shipping and packaging was good! Thank you!