Could not be happier!
I am thrilled with my EasyGarage installation! The website platform made it easy to design my new garage. Packaging and shipping was incredible! Not a single piece was damaged in transit. My order was a large one, and so it was shipped on two large pallets via freight. I did not pay enough attention to contacting EasyGarage about delivery, and found that the freight company could not get their enormous semi to my house. I had to meet them and transfer the pallets to a U-Haul. And the two enormous pallets had to be disposed of -- not an easy chore! Otherwise, shipping and packaging was superb.
Everything went together really well. One suggestion for a different approach concerned the large cabinet doors. These are heavy, and the recommended approach is to assemble both parts of each hinge, attach that assembly to the door, and then attach the door to the cabinet. This is awkward. I found it much easier to attach the two hinge pieces to the door and to the cabinet respectively, and then to lock the door side hinge piece into the cabinet side hinge piece. Related to this is the near impossibility of adjusting the door vertically as instructed -- three hinges tend to lock themselves in place preventing vertical adjustments while the door is hanging. To make the adjustment required removing the door from the cabinet (the hinges are designed to come apart this way) and then adjusting the vertical direction of each part of the cabinet hinge and then putting the door back in place. This worked well, and is what gave me the idea of assembling this way in the first place.
Another minor hassle: The cardboard template for installing drawer glides was mistaken for packaging material in the hardware box and discarded. I called for support, they quickly and correctly suggested my error and sent me a new template. Apparently it happens a lot! They also sent a pdf with dimensions so I could make my own. But perhaps better packaging would alert the end-user not to discard the piece!
Finally, I ordered shelf liners. They are great. It should be pointed out, however, that the liner needs to be trimmed for the bottom shelf because of the depth taken up by the cleat. The liners do cut easily with a straight edge and razor. I also lined the drawers, but EasyGarage does not sell pre-cut liners to fit their drawers. I had to purchase the closest size up in shelf liners and trim them. It would be nice to offer these pre-cut to fit the drawers.
Other than these minor suggestions for improvement, I could not be happier with my EasyGarage experience!