Shipping was terrible, no notifications,
Shipping was terrible, no notifications, tracking is not allowed directly in the app. Use different shipping companies with very different service. Pilot was fast and delivered to my unit, Fedex took weeks, for a time lost my package and finally when delivered, the bases were left in the parking lot, and I had to carry them to my 7th floor. Still trying to get a hold of customer service to replace one defective mattress.