double-online.myshopify.com

Double's side of things was great but delivery let the side down. Based on the tracking number provided my purchase was due to arrive by the 10th but when it didn't the tracking number did not update to suggest it had been delayed and would arrive 3 days later. Upon arrival the packaging was falling apart at each end and the body of the packaging had significant wholes in it. Again my experience with Double was fantastic and my rugs look amazing! But your request for feedback included delivery. I'd explore alternate couriers.

Posted quickly. No issues.

Delivery was very late without much communication, but the rug itself was certainly worth the wait. Besides machine washable, very comfortable, good looking. I'll buy a top part of another design soon again.

Gorgeous rug but the colour looks completely different to the photo in the website.

Overcharged me but were quite responsive when I pointed out the overcharge and refunded the difference. I like the pad system and the rugs I purchased are nice enough