dlxmattress.myshopify.com

We were so well taken care off. Can’t thank you all enough.

We went down the mattress rabbit hole big time and tried out and returned way too many mattresses. In the end the mattress we decided to keep was the DLX premier hybrid in medium. The mattress strikes a wonderful balance between support and pressure relief. We love that we can replace the middle 3” comfort layer down the road rather than buying a whole new mattress. Customer service has been top notch all the way from everyone. They offered to customize to a considerable extent but in the end we decided we just liked the mattress the way it came. We originally purchased a king size and needed to return that for a cal king and the return process for the king was very, very simple. Just buy the premier hybrid and if you don’t like it, they will work with you to tweak the comfort layer.

Great service - prompt replies to emails with questions before ordering and good shipping time, despite some delays out of DLX control due to snow storms in the NE.

DLX team is on top of it. . They care about the customer being happy. I got tracking numbers quickly. . . Mattress and foundation arrived perfect condition. Im happy!

DLX customer service was to prompt and helpful!