burrow.com

This sofa is stylish, decent quality (I'd say the material is better quality than something we recently bought from Interior Define), and comfortable. We got the sofa with a chaise, but the modularity means we could switch it up to a regular sofa without buying anything new. It was pretty easy to put together, and was at our house within a week of ordering it.

Overall very pleased with the ease of assembly facilitated by the innovative design of the sofas and ottomans that were ordered. All the pieces are very comfortable and sturdy. The attentive customer service was very helpful. Delivery was extremely swift with less than a week between order placement and arrival. For the handy buyer who strives for value, consider Burrow.

I love the couch. It’s a great couch. But the process of getting the couch was less than desirable. When I bought the couch I asked for shipment to be delayed until 3/1 as I was moving into a new building. The sales guy said that was no problem. Cut to 2/27 I get a notification saying pillows were shipping. I reach out and let them know again that I don’t have access to the apartment and to not ship anything as It’s nyc and will get stolen. They say it’s ok and will delay shipping. Cut to the next day I get a text notification saying my couch has shipped.... not on 3/1 but on 2/28. I call customer support as soon as I get the notification and find out thrncouch was dropped off a few hours ago. I then have to drop what I was doing and rush over to the building to hopefully find boxes.... luckily they were there but there was a real good chance they would get stolen like the pillows that never showed up. Couch is great but idk if I’d recommend to friends who don’t live in doorman buildings as the shipping is unreliable and customer support just say yes, even when they are wrong.

We put the sofa and love seat in charcoal in our den. Great looking and the kids can climb all over.

I just moved into residence number 14 since 2008. I have either never owned a couch or got second hand couches from friends/family. I finally decided to invest in a nice couch of my own and decided on Burrow because of the ease of assembly and disassembly. I can say now that I've received the couch, it is exactly as convenient as everyone says. Assembly was quick and straightforward with the only issue being a broken plastic locating pin on one of the sides. Burrow quickly replaced the part no questions asked. The couch is comfortable and will definitely be coming with me when I move. Very happy with purchase!