bbqaidtools.com

shipping was fine, handle needs to be longer. it does not clean as well as a brush type but I guess its safer.

Great brush

I am using bbq aid on my Wilmington Grill. The grill has a v shaped metal pan that heats up to grill food. Unlike the Weber, the pan is continuous with no opening to the burner flame. Because it doesn’t get any direct fire the charcoal take at least 15 minutes to catch fire and puts off little or no smoke. Not going to blame your product. Just doesn’t work well with my grill. I would appreciate any suggestions as to how I might better utilize this product. Thanks

Slow response. Has not been resolved yet. Sent wrong product and nothing has been done yet. Waiting for reply.

We rcvd 11 out of 12 of a product. Not sure how one loses count on a low number. Regardless, the missing product was replaced quickly. Thank you