Too firm for me, but trying to get used to it.
The buying process was easy. Mattress arrived quickly and was fun and easy to unpack. No harsh chemical smell and we slept on it the first night. Fabric is soft and looks nice. My only complaint is that the mattress is much firmer than the description, it’s taken several months for my body to adjust or the mattress to get broken in. My husband loved it from the start, but I’m still getting used to it. A pillow top would have made it much more plush and comfy from the start.