AuthenTEAK Outdoor Living

Like the website a bunch especially all the options available in each product class. Ashley's customer service was great when Pilot was not clear where our order was and stuck with it until it got here.

The ordering process was easy, and our patio set arrived in days.

Communication with customer service and the shipping company was excellent. The team that delivered were very careful unloading our table. The customer service rep guided me through the process prior to the ship date. The table arrived safely and is so beautiful.

The chat person helped me get exactly what I needed. He even sent me the link to the exact item. It arrived in record time. The replacement umbrella frame fit my existing canvas umbrella perfectly! Thank you

I needed assistance finding an old order and matching the fabric and other details for my patio umbrella. The representative was super helpful and sent me a link with exactly what I wanted. She listened and followed through. I couldn’t be happier with the service and the timely receipt of the order.