I purchased two seperate samples,
I purchased two seperate samples, each time it took quite awhile to get to me. I presumed it was because it was a sample and it's not their ordinary shipment process.
Once I ordered the tiles (a very small job - only 2 tiles) It took them 10 days to ship the tile and only after I contacted them. I told them I had a cut off date that it had to be there by that date. They missed it by a day so it didn't get installed. Very frustrating.