ald.kitchen

sent bad product and refuse to sent shipping label for return

Will not alinek

One item showed up broken in several pieces and the waffle iron instructions are not in legible English. It is a random bunch of English words that do not make a sentence or any sense…. I’ve contacted ALD and I’m waiting for a response…

After purchasing from them, their service took a terrible turn and they became useless at resolving the issue. Order was cancelled 4 days after taking payment stating they don’t ship to the country despite already shipped product to the country before. I would not recommend buying from them and the machine is poor quality, flimsy and I would not say industrial. I wish I had stayed well clear of them and brought from a more reputable and decent company. Sadly I’m waiting to return the product when they decide to respond to me.

Very bad experience I purchased two from you guys and both of them didn’t work. When I asked about refunding the machine I been told to get the label myself and ship it back which makes the experience disappointing