ald.kitchen

I recently purchased two waffle makers and waffle mix and overall my experience was a mix of positives and negatives. The representative I interacted with provided great service and communication, which I appreciate. However one of the waffle maker arrived dented. Dispite whites the company addressed the issue by offering a small credit. On the downside there was confusion regarding the waffle mix advertised on the website. It suggested a different mix for a particular waffle maker, leading to an unnecessary purchase. But when speaking with the Rep she stated it's all the same mix for all waffle makers. It will be helpful if the website clarify the compatibility of the mix with different waffles. while customer service was commendable, there are areas for improvement especially in product description . Bubble waffle maker is a little flimsy, however works great.the rectangle Belgian waffle maker I love it.

Works okay but can’t seem to get the heating to be uniform. One side or end is more done than other. Frustrating.

Doesn’t taste as delicious as other mixes I have used. Easy to make but would prefer the other mixes. This mix seems as though it’s a “universal” mix for either pancakes or generic waffles; definitely doesn’t have the traditional bubble waffle sweetness.

Everything went smoothly from checking out to delivery but upon opening the package the waffle maker had a major dent.

Instructions say not to use non-stock spray, but the waffles don’t release from the waffle iron. It’s not really non-stick like the one I have that’s a different brand.