Mostly good
I appreciate the convenience of shopping online, BUT would really love to be able to use the various coupon codes provided so I didn't have to call in to use them. There is no option for that. Also, hate having to "stay on hold" for the sales pitches each time. I am a frequent purchaser and know what I need and just want to buy that one item without having to keep saying no, I don't want to add all these other items that I already have/don't need more of right now!