Primrose UK

Parcel delivered on time. Unfortunately it was only packed in a thin plastic bag and the item,made from hard plastic, was broken. Interestingly all the bits were not in the parcel. Contacted the company by e-mail with photos and, without any quibble they have agreed to send replacement.

I love my garden furniture, easy to put together and very comfortable. Arrived in only a couple of days and although the table arrived broken, the driver took it away with him and a replacement arrived very quickly. Customer service was excellent by Aaron, who was so helpful, friendly and kind. This Company is excellent and I would highly recommend to anybody, I will certainly use them again.

Tracy was really helpful re my order. Great company to deal with.

Great products brilliant after sales team

I had to return an order, the Admin team handled my queries quickly, efficiently and with a genuine courtesy, thankyou to them. My return has been acknowledged and the refund processed. My new order was received in 3 days. Lovely company to do business with!