Integrity in Business
For whatever reason, USPS notified me that an ordered mug was on the way; however, it never left the "home base" facility, MM confirmed that fact; however, MM immediately fulfilled a new order, hast-tracked delivery, and refunded the original order cost to ensure complete satisfaction on my part. Not often seen/experienced these days, MM was quick to respond, promised a prompt delivery date of a new order, and exceeded my expectations for outstanding customer service, no hesitation to substitute a new order, and clearly demonstrated high level customer service! Thanks to Mighty Mug!!