Odor free promptly offered solution
Odor free promptly offered solution for unit that no longer emitted ozone scent after new plates did not correct the issue. Great customer service for old unit. Well past 5 years old and has worked thousands of hours over the years. Simply return unit with $75 payment for replacement. Now I am frustrated by paying additional $36 for new plates that I didn't need after the fact,actually replacement is over $100. Much less than purchasing a brand new unit.