Above and Beyond
My experience began with a true interest in X-Chair, but I was certainly not going to commit to the pricing blindly. I decided to test the product with a refurb purchase. While that went poorly and never shipped, customer service immediately responded and upgraded me to a brand-new X-Chair. How's THAT for customer service? As a small business owner myself, I was impressed. I would have done the same so my expectations grew. The new chair arrived promptly, and assembly was standard if not simple. Can I just say? WOW! Just WOW! This chair is a life improvement for anyone that has to be sitting for the majority of their day, and a flat luxury to someone that just sits in it occasionally! It is a MUST-HAVE! And I'm NOT some bot or someone being paid to say this. I'm not even inclined to leave reviews 90% of the time. But this product deserved my nod. I'm now considering buying my entire office new X-Chairs because I want my entire family of staff to enjoy this comfort and posture-correcting piece of art!