www.thomasleesheets.com

www.thomasleesheets.com

4.5
Based on 122 reviews
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Stephanie W.

Poor Customer Service

On May 22 I received a shipment of sheets and pillow cases from Thomas Lee. The package did not contain pillow shams that I had ordered. I was not charged on the Pick Ticket ($356) but the charge was included on my credit card ($412). I inquired about the missing items and received emails from Elizabeth and Helen on May 26. Elizabeth said that they would be shipped ASAP; Helen said they were being shipped separately. Neither message mentioned that they were back ordered or that there was any problem. I have since received multiple advertisements from Thomas Lee but not a word about my pillow shams.
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Alma

Not what promise

I was quite specifically ordering heavier percale sheets and instead what arrived was no different than what I would have purchased at Bed Bath & Beyond or a a fine department store! So dissapointed; no point in adding photos that would not reflect the thin quality of these percale sheets.
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