The customer service telephone line
The customer service telephone line is very hard to get a hold of someone. I called multiple times and request callback and never received one the store reps were all very kind but couldn’t help me in doing a return. It would have been easier to show a manager my piece and do a refund in person rather than have a week long back and forth communication with a different customer service rep and have to pay for shipping to return an item that was not as pictured.