NatureRelaxation.com

Last week I purchased a downloadable video. I was unable to manage the download after several atempts. Three times I asked for a link for download per email, with no answer at all. Yesterday I finally asked to refund my payment. And today I received the request for rating; see above!

My inquiry to the status of my order was ignored and only after putting the purchase in a dispute status, the DVDs were shipped. Except I was sent Blue Ray DVDs instead of the standard DVDs I ordered. Now, instead of getting a message to my last message to your support team as to how to have these returned and my order canceled, I receive a review request. Your support and ordering departments are the worst I have ever used.

It's been over 2 weeks since I purchased it and Isent multiple e-mails to support.

i have not received my purchased and no response as well Order Confirmation: #14162

I only hear the sound. No video.