Great safety device!
The customer service at Medical Guardian has been excellent from our first contact to ordering and monthly follow-ups after receiving our device.
We are comforted knowing that while we are not able to be with our elderly mother on a daily basis, she is in good hands with Medical Guardian in case of any emergency at the push of a button. Our family absolutely loves the features available for this device: monthly testing, direct link to Medical Guardian at the touch of one big button, GPS, texting to designated caretakers/family members in case of emergency, and web access to the device account.
The representatives at Medical Guardian are very patient, understanding, and respectful while working with elderly customers who have language barriers and are also hard of hearing. We appreciate this high level of customer service and care! Thank you, Medical Guardian!