Fell out after one wash
I received my extensions, which are beautiful and so soft, I was so excited. I had them put in professionally this week abs they looked AMAZING, matched my hair perfectly. I received so many compliments.
However, today was my first time washing them and 90% of them fell out while washing/conditioning them. I use a high end shampoo called Pureology so this shouldn’t have affected them. I’m so disappointed and worried to have them put back in as I’m afraid it will happen again the next wash.
Will be reaching out to customer service to see what they can do.