Great product
I bought one of the first productions of the new Shimmy and the dispenser did not work properly. When I reported it to Shimmy, I got an immediate reply and a replacement Shimmy was sent free of charge plus extra sanitizer for my inconvenience. I was pleased with Customer Support. Unfortunately, the second Shimmy was the same, it did not dispense properly. When I reported this, again I received an immediate reply apologizing and explaining Shimmy was coming out with an updated and new design to make it work correctly. I received the latest Shimmy dispenser and it worked flawlessly. I also received some extra sanitizer as a "thank you" for my understanding.
Let me say this...even though Shimmy had to adjust the design, the Customer Support was with me all the way. They replied immediately and kept me posted on when the new redesigned Shimmy would be shipped. Good Customer Service in this age of limited supply and workforce is worth a lot and I give my full endorsement of this product; how it works and how good it looks, too. I would recommend Shimmy to anyone interested in a quality hand sanitizer dispenser. and