Not working all the time
For the price of this unit (approx $70) I expected a well designed and working product. My first experience was a unit that only dispensed a small drop of disinfectant and it took literally 6-7 times moving my hand back and forth under the dispensing sensor to get any drops of disinfectant. I called Shimmy Customer Service and they were very responsive. No questions asked...they replaced unit and even gave me 2 refills for free. That is wonderful customer service. But even my second unit did not work as i expected. I still have to move my hand under the dispenser 3 times before it dispenses fluid. And it does dispense enough this time. This is better than last time when I had to move my hand 6 times to get anything to dispense. Now, I suppose if you use this unit every hour or two it will dispense quicker, but sometimes I use Shimmy only once a day. And this is where it feels like it takes longer for disinfectant to dispense. Great idea for a product and it looks great but doesn't work as I had expected.