Old Store

I've used the quilted earthing pad for the past 4 nights and I still have a very sore back upon awakening in the morning. I'm plugging the cord in to a grouded outlet & my skin is touching the mat, is there something I'm missing?

After 2 weeks of sleeping on it, we could not tell any difference in the way we slept. Wish there was a way to tell if the blanket has the neg charge from the ground..

The Tester unit that is sent with the products, show that we have an earthing issue. we have tested at various premises and at all the houses we get the same reading namely; the red light and the middle orange light comes on. Everywhere we have tested it it gives the same indication. I have been trying to find out why this could be with no proper answers. it is not always practically possible to run a wire with an earth peg from the rooms to the outside. This seems to be the same throughout the South African houses that the tester gives the same indication. South African power supply is 220V @ 50Hz, could this be that the tester is giving me this red and orange light indication? Kind regards Wouter Jooste

I bought a pad for my brother in North Dakota after Christmas 2017. I would like to write 2 reviews--the one for this past Christmas and a separate paragraph or two for the year before. My main concern stems from the manner for your tracking of packages. I could not get the file that had to be downloaded to work. For me, the tracking methods that allow me to click and go to the tracking page are very convenient. In the Christmas 2016 time frame, you ran a free shipping special. I had trouble with the software not working right for the free earthing book that was offered. I had to call customer service. The person who helped me was courteous and resolved the problem. The time frame for the free shipping expired while I was having the problem with the book, and she gave me the free shipping as a courtesy. Because of her assistance and the free shipping I was able to order an additional product. This year I did not see any free shipping or BOGO, so I ordered less. The assistance I got last year bumps up my rating to a 4. I know these are good products. I have seen their benefits. So, for the quality of the products, I rate your company as a 5.

Ever since the first night on the sheet I have not had the leg pain that had been keeping me awake each night. However I have not told my friends about the product because I am upset about an unintended $30 charge deducted from my account for the grounding pole, wire and tester. I was dismayed after paying $200 for the sheet that is was not useable unless I made another purchase.A friend gave me these parts, then they showed up in the mail with another charge without being ordered. So instead of bringing you more business because of great results this business practice has kept me silent.