Beyond Hair

The product was not as pictured or discripted on the website I have not received a conformation that they have received the product back, nut an email to do a review.

Despite the tlc, that my lace frontal received, it shed in such a prolific way, that within a couple of weeks, it was rather bare and had to be removed. I do not bleach the knots, and use an organic gentle shampoo/conditioner (no sulphates, silicones or parabens). I prefer body wave texture, so that I do not have to frequently use any straightening devices, except if I am going to a function. It still disintegrated and I was discontented with the quality. I have purchased closures in the past, and this is the first instance of this kind that I have experienced. I was forced to then purchase a new one from a different company, within 2 weeks after my disastrous purchase from beyond hair!

I placed an order 10/6/17 for the 360 Peruvian hair,but the wrong item was sent, I received a Lace frontal instead. I rang the shop Friday 16th, informed them of the error, I was told to return the Item, which I did on the same day at my time and expense. I rang the shop the following day, Saturday 17th, they confirmed to me that they have received the item I returned that morning. They assured me that they would dispatch the 360 Peruvian hair by next day delivery, I would receive it either by Monday or Tuesday 20th. It is now Wednesday 28th, and I still have not received the original order or the replacement. I am very unhappy with the Service provided, the fact that I have had to take time out again to ring your shop several occasion at my expense plus the inconvenience,( extremely disappointing). Look forward to hearing from you at your earliest convenience. Very unhappy customer.

It's been more than 3 weeks since i bought sine konkurs hair (order 3241). When Can I receive it?